According to Samsung, there are no Note 7 smartphones in use in the Netherlands and surrounding countries. All circulation devices would be reduced. Samsung go Note 7 smartphones in Europe provided an update that the battery life is reduced.
On december 15, receive a software update that allows the battery capacity of the Note 7 is limited to 30 percent, confirms Samsung Netherlands-Tweakers. This should be the remaining Note 7-persuade users their device to be delivered.
with regard to the Netherlands this is no longer necessary, according to Samsung: “In the Netherlands and surrounding countries are no Note 7-equipment more in the market: we are on a return rate of 100 percent.” The claim is based on the number of activations in combination with the number of returns. “The previous software update has the battery capacity of the device is limited to 60 percent. This has helped to worldwide, 90 percent of the Note 7-consumers their device in exchange”, allows Samsung continue.
Meanwhile, communicates the helpdesk of Samsung Netherlands, on the arrival of an update that the unit is completely unusable. The helpdesk reports this to customers who have questions about the Note 7. Tweakers has two different help desk personnel heard. It is not known when that update should appear. “Users can update quickly and this will automatically be implemented. Then, among others, the network access is terminated,” the customer service from Samsung. “As a unit once unusable is made, it is too late for owners to have to trade. It is intended that the device completely disappears, they are dangerous.” The press relations could be the advent of this update is not confirm.
Also, The Verge writes about an impending update for the Note 7 in the USA. This would prevent the smartphone can be loaded. The updates are intended to be the last owners of Note 7 to pick up their device. In the USA was in early november, 85 percent of the handsets sold returned, in Europe is now 90 percent.
Update, 17.20: Samsung has at The Verge confirmed that from 19 december in the US, an update is provided, which ensures that the Note 7 no longer can be recharged.
A problematic Galaxy Note 7
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