Friday, October 21, 2016

Owners Note 7 angry over handling of your claim by Samsung – NOS

Samsung is not willing to damage that has arisen after a Galaxy Note 7 in fire is flown, to compensate. That is to say, three American owners against The Guardian.

One of them, Wesley Hartzog, had his Note 7 connected to a charger in the garage, where the fire originated. Hartzog says his house by fire uninhabitable.

According to The Guardian, researchers have not yet with certainty be able to determine that the Note 7 is the cause of the fire, but Hartzog, who works as a firefighter, believes this to be the case.

Uninhabitable

Not only a motor, car, and bikes are because of the fire damage, that is also true for the boiler and the electrical wiring.

Samsung employees, he would in the first instance, have promised to arrange for a hotel and meals. But then called the insurance division of Samsung, with the message that this would not happen. A month after the fire Hartzog to own say still with Samsung in conversation.

Nightstand

John Barwick was to his own words, ” woke up with a hissing sound: the phone of his wife was on fire. The nightstand got damaged, and the bedroom was covered in the chemicals. Barwick estimates the damages at around $ 9,000.

He has several times contacted Samsung and got eventually of the insurance division told that nothing would be refunded. Samsung was only willing to make the phone to pick up and examine. The third owner of a Note 7, Shawn Minter, has similar experience.

Why is Samsung so with the complaints of handles is not clear from the story. In the article there is no response from the company. The NOS has Samsung to comment and asked, but still received no reply.

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